FAQS

Can I buy Saree with unstitched blouse?

Yes, you can buy saree with unstitched blouse by not selecting Stitched Blouse options under Customization. However you can select other tailoring options if you wish.

Do the shipping charges vary from country to country?

Yes, for some products, they vary from country to country, You will get the exact shipping price by contacting us on whatsapp.

Is the shipping charge calculated on weight of the package?

The shipping charges are calculated on the number of products in your order.

Can I track the package once you ship it from India?

Yes, you would receive an email with the Airway Bill number of the courier once it is shipped, as well you can check the status of your product by ask on our whatsapp +44 7933000030.

What are your shipping charges for deliveries inside India?

Delivery within India is free of cost in most cases, however if there is a change it can be verified at the shipping policy.

Can you deliver to any country in the world?

Yes, we deliver to almost all countries in the world like Australia, Austria, Bahrain, Belgium, Bhutan, Brazil, Canada, Chile, Denmark, Egypt, Finland, Fiji, France, Germany, Great Britain, Greece, Guatemala, Hong Kong, India, Indonesia, Israel, Ireland, Italy, Japan, Jordan, Kuwait, Lithuania, Luxembourg, Mali, Malaysia, Madagascar, Maldives, Mauritius, Mexico, Morocco, Myanmar, Nepal, New Zealand, Netherlands, Norway, Oman, Panama, Peru, Philippines, Poland, Portugal, Qatar, Republic of Ireland, Romania, Russia, Saudi Arabia, Singapore, South Africa, Spain, Sri Lanka, Switzerland, Sweden, Thailand, United Arab Emirates, United Kingdom, United States of America, Ukraine, Uruguay, Venezuela, Vietnam & many other countries

What is the procedure to return a product, If I don't like it?

Please report the return to us within 24 hours of receiving the product. You may email us, call or whatsapp us and inform us the same.

Can I return a salwar kameez or a lehenga thats stitched to my measurements?

Sorry, custom stitched products cannot be returned or exchanged.

I bought a saree with blouse stitched, Can I return it or exchange it?

Returns would not be accepted for custom made / stitched clothing, including for sarees where the blouse is stitched, readymade stitched sarees or sarees stitched with custom blouse. However we would accept returns if there are any faults from our end.

Will I get a full refund if I return the product?

The value of refund, varies from one case to another. It would be under the sole discretion of the operations.

Are there any charges for refunds, if I return an item?

There is a admin credit card commission cost of 10 percentage of the final order value 5 percentage while accepting and 5 percentage while refunding or 10 USD depending on the order size. We will not refund the shipping charges paid by you while purchasing the item. We will not refund the customs duties or taxes, if applicable, or paid by you at time of receiving the goods.

Can I pay using my Debit card?

No, We do not accept online payments. We will provide a secured paylink to your registered email address. You can click on the link, enter details and pay securely within seconds.Otherwise you can do a bank transfer payment.

How do I know that you have received my payments?

You would receive an email confirmation that we have received your payments.

Can I pay using bank transfer? Where do I get details of your bank account?

Yes, you can pay via bank transfer. Once your order is confirmed we will WhatsApp you the account details for making payment.

What is billing address?

The address where you receive your card statements is called billing address

What is shipping address?

The address where you would like to deliver the goods is called the shipping address.

Can billing address and shipping address be different?

Yes, you can give a different shipping address.